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The difference between Natural Language Processing NLP and Natural Language Understanding NLU In summary, NLP comprises the abilities or functionalities of NLP systems for understanding, processing, and generating human language. These capabilities encompass a range of techniques and skills that enable NLP systems to perform various tasks. Some key NLP capabilities include tokenization, part-of-speech tagging, […]

Shopping Bots: Types and Benefits Explained A shopping bot can go to various e-commerce sites and check prices on items for sale. By going from site to site, it can compare prices and give the user a list of products and prices, and the user can then choose the best deal. Shopping bots present lucrative

Why the 7 Best Ecommerce Chatbots Succeed Another notable feature is that customers can save their favorite pizzas and reorder them the next time. In addition, the Pizza Hut bot provides customers with the latest promotions, as well as and answers to frequently asked questions. To order pizza from the Messenger chatbot, customers need to

Intercom App Integration with Zendesk Support You could technically consider Intercom a CRM, but it’s really more of a customer-focused communication product. It isn’t as adept at purer sales tasks like lead management, list engagement, advanced reporting, forecasting, and workflow management as you’d expect a more complete CRM to be. Overall, I actually liked Zendesk’s

How Automation Can Have A Negative Impact On Your Business RPA is best for straight through processing activities that follow a more deterministic logic. In contrast, cognitive automation excels at automating more complex and less rules-based tasks. Businesses are increasingly adopting cognitive automation as the next level in process automation. These six use cases show

10 Best Online Shopping Bots to Improve E-commerce Business Beyond product recommendations, they also ensure users get the best value for their money by automatically applying discounts and finding the best deals. One of the biggest advantages of shopping bots is that they provide a self-service option for customers. This means that customers can quickly

Looking for a Zendesk Alternative? Check Out Intercom + LTVplus However, if you are looking for a robust messaging solution with customer support features, go for Intercom. Its intuitive messenger can help your business boost engagement and improve sales and marketing efforts. Zendesk takes the slight lead here because it offers some advanced help desk